# Why didn't my sign-in code arrive?

Didn't get the 6-digit code, or it says the code is wrong or expired? Here's how to check your email, get a new code and sign in.

Your sign-in code usually arrives within a minute, in an email titled "… is your Phork It! code". If it doesn't show up, it's almost always in spam, or the email address has a small typo.

## The email didn't arrive

**1. Check spam and promotions**

Look in your spam, junk or promotions folder for an email from Phork It!.

**2. Check the address**

The code screen says "We sent a 6-digit code to …". If there's a typo, tap **Back**, fix it and tap **Continue**.

**3. Send a new code**

Tap **Send a new code**. You can do this 30 seconds after the last one was sent.

Still nothing after a few minutes? Email [hello@phorkit.com](mailto:hello@phorkit.com) and tell us roughly when you tried.

## "That code is wrong or has expired"

- Codes work for 10 minutes.
- Asking for a new code cancels the old one. Use the code from the **newest** email only.
- If in doubt, tap **Send a new code** and use that one.

## "Too many tries. Wait a bit, then send a new code."

After 5 wrong tries, a code stops working: tap **Send a new code**. You can also ask for up to 5 codes an hour. If you keep seeing this, wait up to an hour. On busy shared Wi-Fi (an office, school or hotel), switching to mobile data can help.

## The Sign in link didn't sign me in

The **Sign in** link in the email only works on the same phone where you asked for the code. On a different phone or a computer, it shows you the code instead: type it into the app.

## "This account has been disabled"

Email [hello@phorkit.com](mailto:hello@phorkit.com) and we'll look into it.

- [How to create an account and sign in](https://phorkit.com/help/en/getting-started/create-an-account)
- [How to sign in on another phone or in a browser](https://phorkit.com/help/en/account/sign-in-on-another-device)

Source: https://phorkit.com/help/en/troubleshooting/sign-in-code-didnt-arrive (updated 2026-11-03)