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Your sign-in code usually arrives within a minute, in an email titled "… is your Phork It! code". If it doesn't show up, it's almost always in spam, or the email address has a small typo.
The email didn't arrive
Check spam and promotions
Look in your spam, junk or promotions folder for an email from Phork It!.
Check the address
The code screen says "We sent a 6-digit code to …". If there's a typo, tap Back, fix it and tap Continue.
Send a new code
Tap Send a new code. You can do this 30 seconds after the last one was sent.
Still nothing after a few minutes? Email [email protected] and tell us roughly when you tried.
"That code is wrong or has expired"
- Codes work for 10 minutes.
- Asking for a new code cancels the old one. Use the code from the newest email only.
- If in doubt, tap Send a new code and use that one.
"Too many tries. Wait a bit, then send a new code."
After 5 wrong tries, a code stops working: tap Send a new code. You can also ask for up to 5 codes an hour. If you keep seeing this, wait up to an hour. On busy shared Wi-Fi (an office, school or hotel), switching to mobile data can help.
The Sign in link didn't sign me in
The Sign in link in the email only works on the same phone where you asked for the code. On a different phone or a computer, it shows you the code instead: type it into the app.
"This account has been disabled"
Email [email protected] and we'll look into it.
Getting startedHow to create an account and sign inPhork It! has no passwords. Sign in with a 6-digit code we email you, or try the app first without an email and add one later. Account & settingsHow to sign in on another phone or in a browserUse the same email to sign in on a new phone or at phorkit.com/app. Your recipes, plan and shopping list follow you everywhere.