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Troubleshooting

Something not working? Quick fixes for the most common hiccups.

4 articles
Why didn't my recipe import?What each import message means, from private or signed-in-only videos to blocked websites and "recipe in bio" posts, and what to try instead.
Why didn't my sign-in code arrive?Didn't get the 6-digit code, or it says the code is wrong or expired? Here's how to check your email, get a new code and sign in.
Why isn't Phork It! in my share sheet?Can't find Phork It! when you tap Share in TikTok, Instagram or YouTube? Here's how to add it to your favourites on iPhone and Android.
Where did my recipes go?Recipes, plan or shopping list missing? Check which account you're signed in to, whether you added an email, and how to bring back a deleted recipe.

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